FREE SHIPPING
We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses in Asia and Europe by EMS and in the USA by USPS.
LOST/MISSING PACKAGES
Crucial Car Comfort are not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error we will fully take responsibility of the original order that was made for you at no charge.
CUSTOMS
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
SHIPPING TIME
Shipping time varies by products:
| Location | Products | *Estimated Shipping time |
| United States | Luxury Car Litter Bag | 7-13 Business days |
| United States | Ufo Palm Pillow | 7-13 Business days |
| United States | Safety Dog Travel Buckle | 7-13 Business days |
| United States | 3 in 1 Baby Travel Bag | 7-13 Business days |
| United States | Sun Visor Vanity Mirror | 7-13 Business days |
| United States | Pregnancy Riding Belt | 7-13 Business days |
| United States | All other products | 8-18 Business days |
Max delivery time – 45 business days.
*This doesn’t include our 1-3 day processing time.
*All shipping times exclude clearance/customs delays.
TRACKING INFORMATION
Simply go to https://crucialcarcomfort.com/a/track and fill in your "Email Address or Order Number" and click on TRACK button. You will then find a list of all active Orders Tracking numbers that you have with us. Feel free to contact us anytime.
WHY IS MY PACKAGE STILL IN THE 'PRE-SHIPMENT' PHASE
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
WILL MY ITEMS BE SENT IN ONE PACKAGE?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping. If you have any other questions, please contact us and we will do our best to help you out.
